Food Information for Allergies, Intolerances and Dietary Requirements
We are happy to provide you with the information you need to make your own menu choice. We cannot recommend or tell you what is suitable for you to eat or drink. Please note that the menu descriptions do not include all ingredients or allergens. This information is subject to change and updated by our business customers in real time. Therefore, even if you have chosen the item previously please make sure that you check it each time you visit and always inform your server / ordering point of your allergy, intolerance or dietary requirement.
Our website contains an allergy key of the list of allergens the website and website cater for. This information is what is provide to the business customers and they make their decisions based on this information. Please check the key to confirm what is included within that category of allergy.
Cross Contamination
All food and drinks provided by our business customers are prepared in food areas where cross contamination may occur. Our business customers only declare allergens if they are intentionally added to a product. This website will only remove items from the list that actually contain the allergen(s) as ingredients and the filter does not remove products that 'may contain' allergens and it is up to the individual business customer to declare that additional 'may contain' information on their menu.
Food and drink preparation areas, storage areas and cooking equipment may be shared and fried items containing different allergens may be cooked in the same oil. Our business customers may also have allergen cross contamination risks.
The information provided on this website is provided by SnowDome Ltd as a helpful guide. You MUST inform the person handling your meal that you have an allergy or intolerance to ensure your safety.
SnowDome Ltd Allergy Policy
IMPORTANT UPDATE as of 25th September 2024
You may have seen recent coverage or information regarding mustard ingredients contaminated with peanuts. The FSA are advising people who have a peanut allergy to avoid consuming foods that contain or may contain mustard ingredients.
Those with a peanut allergy should avoid consuming any products containing mustard, mustard powder or mustard flour as an ingredient, until further notice, while we investigate. This includes:
• Wholegrain mustard
• Mustard used as a condiment or garnish
• Fresh/chilled products containing mustard as an ingredient
• Long shelf life products containing mustard as an ingredient
We are advising those with a peanut allergy to take extra precautions above those they usually take as they should avoid consuming products that contain or may contain mustard, mustard flour or mustard powder. So, if you can’t see the allergen information when you eat out please speak to staff, and if in any doubt do not consume.
All our food is prepared in kitchens where nuts, gluten, and other known allergens may be present. Please note we take caution to prevent cross-contamination, however, any product may contain traces as all menu items are produced in the same kitchens.
If you are placing an order in our of our restaurants please speak to one of our team should you need any further assistance.
If you are ordering on JustEat you can contact us directly by contacting the venue and asking to be transferred to The Lifthouse Coffee Co.